Australasian Housing Institute

Tom Graham

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Profile

National Asset Manager, Community Housing Group

Tom Graham has 14 years’ experience within the Asset Management Social Housing sector including various charitable social housing organisations within the UK.

Tom Graham has a wealth of knowledge regarding Asset Management principles relating to various sizes of social housing stock portfolios from 4,000 – 95,000 properties.

Since joining Community Housing Limited in March 2014 Tom Graham has rationalised the Asset Management team giving a new direction on the way they manage their assets. More recently Tom has developed the business plan for the delivery of our latest management transfer of approximately 1200 properties under the Better Housing Futures program in Tasmania. This project will see $40 million of property upgrades and maintenance over the next 10 years. 

Other key initiatives implemented for Community Housing have been the formulation and submission of Community Housings National Asset Management Strategy, which was lodged and accepted by the National Registrar, and; The implementation of CHL’s in house national call center based in Victoria, which went live in August 2014, giving tenants the ability to report repairs 24 hours a day 7 days a week by telephone, text message or online.